Cookie policy

Last updated: 29 September 2026

This Cookie Policy explains how Karla Osborne Hair and KOH Education Ltd use cookies and similar technologies on our websites.

The websites covered by this policy are:

What are cookies?

Cookies are small text files stored on your computer, phone or other device when you visit a website.

They allow websites to remember information about your visit, keep the site secure, provide certain functionality and, where you give permission, understand how visitors use the website.

The rules also apply to similar technologies that store information on, or access information from, your device, including tracking pixels, scripts and tags.

How we use cookies

Our websites may use cookies in the following categories.

Strictly necessary cookies

These cookies are needed for our websites to operate properly.

They may be used to:

  • provide core website functionality

  • keep the website secure

  • detect and prevent fraudulent or malicious activity

  • maintain website sessions

  • remember your cookie preferences

  • support forms and other essential website functions.

These cookies do not require your consent where they are strictly necessary to provide a service you have requested or for the website to function.

Analytics cookies

We may use analytics cookies to understand how visitors use our websites and to help us improve them.

For example, Squarespace provides analytics tools that can give us information about website traffic, page views and visitor behaviour.

Analytics cookies are not necessary for the website to function, so we will only use them where the required consent has been given.

Functional cookies

Some cookies may be used to remember choices you make or provide additional functionality.

Where these cookies are not strictly necessary for the service you have requested, we will ask for your consent before using them.

Marketing cookies

We may use marketing or advertising technologies in the future to understand the effectiveness of our marketing or to support advertising.

We will only use non-essential marketing cookies or similar technologies where we have obtained the consent required by law.

If we introduce marketing technologies, we will update this policy and our cookie consent information to explain what is being used and why.

Cookies used by Squarespace

The Karla Osborne Hair website is hosted on and operated using Squarespace.

Squarespace may place essential cookies on visitors' devices to provide website functionality, security and other services necessary for the website to operate.

The exact cookies used can vary depending on the Squarespace features, settings and integrations enabled on the website.

Squarespace may also provide analytics functionality. Where analytics cookies require consent, we will not use them until the visitor has given the appropriate consent.

Your cookie choices

When you visit our websites, our cookie consent mechanism will give you the opportunity to choose whether to accept non-essential cookies.

Depending on the cookies in use, you may be able to:

  • accept all cookies

  • reject non-essential cookies

  • choose which categories of non-essential cookies you accept.

We will not use non-essential cookies or similar technologies that require consent before you have given that consent.

Simply continuing to browse the website does not constitute consent.

You can change or withdraw your cookie choices at any time using the Cookie Settings link on our website.

Withdrawing consent does not affect the lawfulness of any processing that took place before you withdrew it.

Third-party services

Some features on our websites may be provided by third-party services.

Depending on the services we use, these may include:

  • Squarespace, for website hosting, website functionality and, where enabled, website analytics

  • Systeme.io, where course-related pages, forms or services are embedded or linked

  • Stripe, where payment functionality is provided

  • Google, if Google Analytics or other Google services are installed

  • Meta, if Meta tracking or embedded services are installed.

Third-party services may use their own cookies or similar technologies.

We will only use non-essential third-party cookies or similar technologies where the required consent has been obtained.

Third-party providers may process information in accordance with their own privacy policies and terms.

How long cookies remain on your device

Some cookies are session cookies, which are deleted when you close your browser.

Other cookies are persistent cookies, which remain on your device for a specified period or until you delete them.

The duration of individual cookies varies according to their purpose and provider.

Where applicable, our cookie consent tool will provide information about individual cookies, including their purpose and duration.

Managing cookies through your browser

You can also manage or delete cookies through your browser settings.

Most browsers allow you to:

  • view cookies stored on your device

  • delete some or all cookies

  • block third-party cookies

  • block all cookies

  • delete cookies when you close your browser.

Blocking essential cookies may affect how our websites work.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time if we change the services or technologies used on our websites or if data protection requirements change.

The latest version will always be published on this page with the date it was last updated.

Contact us

If you have any questions about our use of cookies or similar technologies, please contact us at hello@kohair.co.uk.

You can also write to us at:

147 Spring Lane
Hemel Hempstead
England
HP1 3QZ